Knowledge Base
11377
IRIS Payroll Business, IRIS Bureau Payroll
How do I delete an employee record
The option to delete an employee record can be found in the "Help" tab. Simply highlight the name of the…
12000
IRIS PAYE-Master
An error occurred whilst printing: An error occurred during local report processing
If this error occurs when printing any report then the Microsoft component "Microsoft System CLR Types for SQL Server 2012" is…
11390
IRIS Payroll Professional, Earnie
How do I undo more than one period?
You can use the employee debug (single employee) or global changes (all employees) to undo and roll back payroll for…
11934
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Account name must be between 1 and 28 characters long - EPS rejection
The account name causing the problem is the companies bank account name. This detail is included on the EPS if the…
11894
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
How can I produce a reconciliation report for NEST?
Once the contribution data is loaded there is a download facility available in the Contributions section of the NEST website.…
11638
IRIS PAYE-Master
Paying Holiday Pay
Holidays are processed from the "Holidays" tab on the variation window. Amount - Holiday pay may be entered as a…
11599
IRIS Bureau Payroll, IRIS Payroll Business
Backing up and restoring data
IRIS Bureau Payroll / Payroll Business will automatically create a backup whenever you finalise a pay period. The automatic backup…
11738
IRIS PAYE-Master
An Error Occurred printing AE pension export information
This error is seen because the user is trying to send the pension export through to a printer, either through…
12006
IRIS PAYE-Master
#Error displaying on payslips
To correct this error we need to replace the reports folder used by PAYE-Master. From your desktop, right click on…
11694
IRIS GP Accounts
Networked workstations no longer linked
The reason for this is possibly down to the data paths no longer pointing to the same location. This could…
