Knowledge Base Articles

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Knowledge Base

2978 articles

11599

IRIS Bureau Payroll, IRIS Payroll Business

Backing up and restoring data

IRIS Bureau Payroll / Payroll Business will automatically create a backup whenever you finalise a pay period. The automatic backup…

11738

IRIS PAYE-Master

An Error Occurred printing AE pension export information

This error is seen because the user is trying to send the pension export through to a printer, either through…

12006

IRIS PAYE-Master

#Error displaying on payslips

To correct this error we need to replace the reports folder used by PAYE-Master. From your desktop, right click on…

11929

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

What to do if you have no NI number for new starter

The lack of an NI number on an employee record will not prevent you from sending an FPS. If you…

11996

IRIS Payroll Professional, Earnie

Error Number 429: ActiveX component can't create object

These errors are caused when the software components required for payroll are incorrectly registered or missing from the payroll installation.…

11694

IRIS GP Accounts

Networked workstations no longer linked

The reason for this is possibly down to the data paths no longer pointing to the same location. This could…

11879

IRIS Bureau Payroll, IRIS Payroll Business

Pension Pay Period Dashboard

For a full AE Pension guide IRIS Bureau Payroll users,  Click Here IRIS Payroll Business users, Click Here Pay Period Dashboard We have…

ias-12744

Client approval and accountant's report date for management accounts

To enter the client approval and accountant's report date for management accounts go to: Edit / Data Screens / Non-Statutory…

ias-12743

IRIS AutoMail

How to stop double line spacing on automail

To stop double line spacing on automail templates the normal.dotm template will be created. Click here. for further information.

ias-12741

Posting screen showing only one batch

To display all your postings within your posting screen click on: 1. Batch Control / Re-Open 2. in Display postings…