Knowledge Base Articles

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2967 articles

12129

IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie

Error 3019: Operation invalid without a current index

This error can be caused when a database update is interrupted or otherwise fails to complete correctly. You can attempt to…

ias-12732

IRIS Personal Tax

How to make an entry in Page TR 4 box 4?

To make an entry in Page TR4 box 4 please do the following in Personal tax: - Reliefs etc. tab…

ias-12731

clear mapping button greyed out

To clear the tag errors take your report to iXBRL editor: 1. iXBRL Tag Editor | Save as | Save…

7372

IRIS PAYE-Master

Authentication Failure. The supplied user credentials failed validation for the requested service.

HMRC can refuse to authenticate submissions for the following reasons Incorrect credentials When filing online using your payroll product your Gateway…

11555

IRIS PAYE-Master

Govtalk error submitting RTI

If you are getting this error sending an FPS: This problem is caused by incorrect / corrupted schema documents in…

11153

IRIS GP Accounts

How to enable bank reconciliation

 Go to Cashbook > Grid Setting > other settings. In the list make sure Bank Date Style Reconciliation is ticked.

ias-12729

IRIS Business Tax

Partnership cannot be negative: General administrative expenses

When generating a Partnership tax return, the following validation warning appears: The value in the following box(es) on the Trading…

ias-12728

XBRL Deployment failed for Server

The resolution for this issue involves ensuring that C++ 2015 is installed (both x86 and x64) https://www.microsoft.com/en-us/download/details.aspx?id=48145 You then need…

ias-12727

IRIS Accounts Production

How can I exempt the cashflow statement for a large company?

1. Go to Edit on the top toolbar 2. Data screens 3. Notes to the Financial Statements 4. Accounting Policies…

ias-12725

How to delete the wrong proprietor?

Go to: 1. Edit / Proprietor 2. higliht the current proprietor and click on View 3. click Delete