Knowledge Base
ias-12715
IRIS Accounts Production
Why are the proprietors for the partnership not showing up on the flysheet?
1. Go to Edit on the top toolbar 2. Data Screens 3. Reports folder 4. Client approvals 5. Partners to…
ias-12714
IRIS AutoMail
How to send E-Mails from Automail/Practice management in bulk (Also works for Openspace)
It is recommended to have two different templates if you have clients that want by post or by E-mail. That…
ias-12713
IRIS Practice Management
How to assign job Partners/Managers/Assignees in bulk
From practice management, Launch | Job Planning - Select Service - Tick all stages under 'Include Jobs', Ensure 'All Clients'…
ias-12712
IRIS Business Tax
Business Tax- Error 3001 1610 fact check the accounting period for this amended return does not match the records currently held for the company
This error is coming from HMRC when you are trying to submit an amended return- so contact HMRC support and…
ias-12711
IRIS Time and Fees
How to clear a draft bill
From the Client Billing Decision's screen;- 1) Select the client 2) Yes (to open the draft bill) 3) Click 'Action'…
ias-12709
VS Shell installation has failed with exit code 1638
Check if you have Microsoft Visual C++ 2015 installed, if you do, install Microsoft Visual C++ 2017 (x86) and (x64),…
ias-12710
Error 9999 in Accounts Production
Please find the resoution below for the above errors 1. In order to correct your accounts for Companies House submission,,…
ias-12707
Is it possible to add a nominal code to the chart of accounts?
It is not possible to add new nominal account codes to any of the IRIS charts of accounts If there…
12165
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Error Sending RTI Submissions: 501 Not Found
The issue is likely your computers security setup. The following addresses should be whitelisted/excluded from AV software, firewalls, etc. https://transaction-engine.tax.service.gov.uk…
ias-12706
IRIS Accounts Production
How do I can view a list of bank names for each client?
1. Go to the IRIS suite menu and click File on the top toolbar 2. System Maintenance 3. System 4.…
