Knowledge Base Articles

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Knowledge Base

2978 articles

ias-12713

IRIS Practice Management

How to assign job Partners/Managers/Assignees in bulk

From practice management, Launch | Job Planning - Select Service - Tick all stages under 'Include Jobs', Ensure 'All Clients'…

ias-12712

IRIS Business Tax

Business Tax- Error 3001 1610 fact check the accounting period for this amended return does not match the records currently held for the company

This error is coming from HMRC when you are trying to submit an amended return- so contact HMRC support and…

ias-12711

IRIS Time and Fees

How to clear a draft bill

From the Client Billing Decision's screen;- 1) Select the client 2) Yes (to open the draft bill) 3) Click 'Action'…

ias-12709

VS Shell installation has failed with exit code 1638

Check if you have Microsoft Visual C++ 2015 installed, if you do, install Microsoft Visual C++ 2017 (x86) and (x64),…

ias-12710

Error 9999 in Accounts Production

Please find the resoution below for the above errors 1. In order to correct your accounts for Companies House submission,,…

ias-12707

Is it possible to add a nominal code to the chart of accounts?

It is not possible to add new nominal account codes to any of the IRIS charts of accounts If there…

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IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Error Sending RTI Submissions: 501 Not Found

The issue is likely your computers security setup. The following addresses should be whitelisted/excluded from AV software, firewalls, etc.  https://transaction-engine.tax.service.gov.uk…

ias-12706

IRIS Accounts Production

How do I can view a list of bank names for each client?

1. Go to the IRIS suite menu and click File on the top toolbar 2. System Maintenance 3. System 4.…

ias-12702

IRIS Business Tax, IRIS Business Tax – AiB

Business Tax- 3001 4082 4065 Invalid Data Entry 'TaxReference' element is invalid

This is normally linked to the Group and Consortium section - please do the following in Business Tax: 1.Go to…

12164

IRIS Payroll Professional, Earnie

Pre Printed P45 report retired

This report has been retired as, since the introduction of RTI, HMRC have deemed this redundant and have stopped producing…