Knowledge Base Articles

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Knowledge Base

2978 articles

11926

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

RTI BACS Hash Code / Hash Tag

When RTI was introduced HMRC allowed for the provision of a 4 character hash code sub reference to be included…

11919

IRIS Payroll Professional, Earnie

You cannot install IRIS Earnie over Farmplan EARNIE

This error is caused by the presence of a file, "Payroll.ID" held in your program folder. If you DO have…

ias-12680

IRIS Personal Tax

Users are currently experiencing tax calculation issues in IRIS

17.3.1 is the latest version and this release fixes a number of HMRC calculation issues which HMRC updated on 23…

12161

IRIS Bureau Payroll, IRIS Payroll Business

No Days to pay when entering holiday in the absence diary

Please double check what you have set up in the employees details absence tab: The value here should not be…

ias-12673

IRIS Personal Tax

Tax Summary is not saving the changes made

To save the changes in Tax Summary please do the following in Personal Tax: - Select the right year -…

ias-12674

IRIS Company Formations

Can I upload to Company Formations a custom Memorandum and Articles?

1. Yes you can but it must not contain scanned images or any scanned parts of the Memorandum and Articles…

ias-12672

IRIS Time and Fees

New Timesheet Screen

From the timesheet screen, the top part is now essentially a search bar. The default of which is set to…

11611

IRIS GP Payroll

Correcting NHS Pension contributions

In order to correct the calculation, unfortunately, we need to remove and re-process the incorrect periods. First, make a backup…

ias-12671

iXBRL tag errors: "Entity accounts type", "Legal form of entity", ...

Go to Posting / Post File Maintenance / Entries Highlight the current year and click Change Make sure that the…

ias-12666

IRIS Accounts Production

I’m getting a report generation error when running set of accounts?

1. Please ensure all relevant postings are allocated to their respective branches 2. Go to posting on the top toolbar,…