Knowledge Base Articles

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2967 articles

ias-12576

The program can’t start because MSVCP120.dll is missing from your computer

To solve this problem reinstall Microsoft Visual C++ Redistributable for Visual Studio on your computer. Close all your open applications…

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Where do I enter the Companies House identifiers (CH identifiers)?

You can enter CH identifiers from your Account Production, Company Secretarial or Company Formation modules by going into: Setup |…

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IRIS Business Tax

How do I get an X in box 45 on CT600?

To get an X in box 45 on the CT600 Could you please do the following in Business Tax: -…

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IRIS Business Tax

Can I offset trading losses against Investment Income

To offset trading losses against Investment Income Could you please do the following: - -Go to Edit - Losses -…

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IRIS Business Tax, IRIS Personal Tax

Can I re-print my acknowledgment CT600?

No, as this is a HMRC restriction. You will need to print of the receipt as soon as the return…

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IRIS Business Tax

Validation: Invalid data entry all charitable, has an invalid child element

To solve this please do the following in Business Tax: Go to Data Entry in the top left-hand cornerCharities and…

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.NET 4.6 - From October 2017 IRIS will require .NET 4.6. to continue to work.

You will need to download and install this version ahead of the October update. Microsoft .NET 4.6 can be downloaded…

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IRIS Personal Tax

Personal Tax- HMRC Data retrieval 'Invalid_Grant' or 'Invalid_Client ID or secret'

NOTE: There has been cases where this error log also states the user ID is invalid, our Development team has…

ias-12567

iXBRL Editor - The document author has not been recognised

This is usually because the previous period end for the current year post file is incorrect. To correct this, go…

ias-12563

IRIS Personal Tax

Pension not appearing on the computation

To resolve this please do the following in Personal Tax: -Go to set up at the top of the screen…