Knowledge Base Articles

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2967 articles

ias-12564

How to change your customer reference number and enter new licence details

To update your system please follow the instructions below. You will need to remove your existing licences first 1. To…

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IRIS Personal Tax

Pension not appearing on the computation

To resolve this please do the following in Personal Tax: -Go to set up at the top of the screen…

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IRIS Business Tax

I have made entries on the partnership return but the information is not saving.

To resolve this problem, could you please do the following: - -Go to Business Tax -Go to Trades at the…

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IRIS Business Tax

Business Tax - Validation loss carry cannot exceed 0.00

To resolve this please do the following in Business Tax: - Click on Client - Click on View - Remove…

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IRIS Accounts Production

How can I get the FRS transition dialog box to appear in A/P dates?

1. If you have entered in the correct A/P date within the Business Client Maintenance screen and the ‘comparatives’ dialog…

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Intangible Asset Useful Life

After entering the Fixed Asset Depreciation Policies (can be found under Edit), users can enter the estimated useful life in…

ias-12555

IRIS Business Tax

I have entered my profit figure into update profits, but this has doubled/increa

When entering a new profit figure into edit | update profits, please remember to select zero values first, so that…

ias-12556

IRIS Business Tax

When I go to the client it says the previous year end date is invalid.

The reason this message is appearing is because yo a valid previous end date or a commencement date has not…

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IRIS Personal Tax

Pension data entered by user not showing up on computations, only HMRC value

Pensions and State Benefits Other Pensions At the bottom of the screen select View Pension & State Benefit Summary Make…

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IRIS Personal Tax

MTD API Platform Downtime 13th September

HMRC have advised their digital data retrieval service will be unavailable between 7am and 8am on Wednesday 13th September 2017.…