Knowledge Base
ias-12569
.NET 4.6 - From October 2017 IRIS will require .NET 4.6. to continue to work.
You will need to download and install this version ahead of the October update. Microsoft .NET 4.6 can be downloaded…
ias-12568
IRIS Personal Tax
Personal Tax- HMRC Data retrieval 'Invalid_Grant' or 'Invalid_Client ID or secret'
NOTE: There has been cases where this error log also states the user ID is invalid, our Development team has…
ias-12567
iXBRL Editor - The document author has not been recognised
This is usually because the previous period end for the current year post file is incorrect. To correct this, go…
ias-12566
IRIS Business Tax
When generating a Personal Tax return Iris is crashing
In order to prevent this happening, when right clicking on a folder on personal tax on the left hand side…
ias-12564
How to change your customer reference number and enter new licence details
To update your system please follow the instructions below. You will need to remove your existing licences first 1. To…
ias-12563
IRIS Personal Tax
Pension not appearing on the computation
To resolve this please do the following in Personal Tax: -Go to set up at the top of the screen…
ias-12565
IRIS Business Tax
I have made entries on the partnership return but the information is not saving.
To resolve this problem, could you please do the following: - -Go to Business Tax -Go to Trades at the…
ias-12557
IRIS Business Tax
Business Tax - Validation loss carry cannot exceed 0.00
To resolve this please do the following in Business Tax: - Click on Client - Click on View - Remove…
ias-12559
IRIS Accounts Production
How can I get the FRS transition dialog box to appear in A/P dates?
1. If you have entered in the correct A/P date within the Business Client Maintenance screen and the ‘comparatives’ dialog…
ias-12561
Intangible Asset Useful Life
After entering the Fixed Asset Depreciation Policies (can be found under Edit), users can enter the estimated useful life in…
