Knowledge Base
11898
IRIS Payroll Professional, Earnie
Deleting an employee record
We wouldn't normally advise you delete employee records. Marking employees as leavers when you are no longer going to pay…
11398
IRIS Payroll Business
Work Period Required when setting up automatic enrolment
You need to set up the work period calendar for the pay frequencies used for this company. Go to "Company"…
11711
IRIS Bureau Payroll, IRIS Payroll Business, Earnie, IRIS Payroll Professional
1904 Module E32DLL2.DLL failed to register.
This is a Windows error indicating the user running the installer DOESN'T have the correct network permissions. Once the user…
ias-12502
IRIS Personal Tax
How to remove Student loans from the tax computation for this year?
Please do the following in Personal tax: - Reliefs - Miscellaneous - Tax Calculation - Student Loans - Untick "Repayment…
ias-12501
error 1719 windows installer service could not be accessed
Method 1Start the Windows Installer service:1. Click Start, type Services.msc and press Enter.2. Double-click Windows Installer. 3. Set the Startup…
ias-12493
IRIS Business Tax
HMRC outage - submitted return in a pending/polling status
As of the 13/07/2017 any pending returns can be re-submitted and be recieved by HMRC. Follow these steps: 1) Go…
kba-03581
PTPCTRLS ERROR
The following info refers to changes to the PC registry, PTP advises that you seek professsional IT help before making any…
11664
IRIS Payroll Professional, Earnie, IRIS Bureau Payroll, IRIS Payroll Business
Error 91 - Object variable or with block variable not set
This error is a generic system error that occurs when a system process is dependent on finding some values or…
ias-12488
Principal activity exception report when generating an iXBRL report
Principal Activity is a mandatory iXBRL item for HMRC. Although principal activity isn't required within disclosure, Accounts Production will require…
12149
IRIS GP Payroll
AE Assessment without a pension fund: GP Payroll
No employees meet the criteria for auto enrolment At your staging date: • You don't have a pension scheme in…
