Knowledge Base
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IRIS Practice Management
How to change Job Partner or Job Manager in bulk
Please follow these steps to change Job Manager or Job Partner in bulk: 1. Open Practice Management 2. Select Launch…
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IRIS Company Secretarial
IWincsec.exe has stopped working when generating dividend vouchers.
If you are experiencing iwincsec.exe errors whilst generating dividend vouchers/share certificates please run through the steps below: Click Start in…
ias-12453
IRIS Personal Tax
HMRC Calculation issues
HMRC updated their tax calculation on 23rd October 2017. The IRIS Service Pack version 17.3.1 contains updates to the tax…
ias-12452
IRIS Time and Fees
Charge rate not defaulting back to staff members standard rate
The workaround for this would be to untick the carry forward work type box within Time Ledger Options|Time Entry
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IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie
Connecting to Auto Update via a Proxy Server
If your PCs connect to the internet via a proxy server you will need to get your IT support to…
ias-12450
User Dictionary Is Too Large
This is resolved in our 17.2 release available w/c 26th June In the meantime the following workaround can be applied…
ias-12444
IRIS Personal Tax
Iris:OAuthStateMissing
In the event of this issue we will need a T3 and it is likely cause by problems with the…
ias-12445
IRIS Personal Tax
Iris:OAuthStateMismatch
This is likely cause by problems with the HMRC service. To resolve this you will need to turn off the…
ias-12446
IRIS Personal Tax
Iris:OAuthCodeMissing
This is likely cause by problems with the HMRC service.To resolve this you will need to turn off the automatic…
ias-12435
IRIS Business Tax
Capital allowances/charges are not transferring to the partnership return
This is currently an issue within IRIS and is due to be fixed within 19.1.0. In the mean time, as…
