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2967 articles

ias-12432

IRIS Personal Tax

“HttpStatusInternalServerError” when trying to connect to HMRC to Retrieve Data

HMRC are again having some issues with the pre-population of data authorisation process. This means that you may encounter an…

ias-12434

IRIS Personal Tax

Employment/pension income not pulling through

HMRC have confirmed that employment, pension and benefit data will not be available through the HMRC Retrieve Data function until…

ias-12431

IRIS Personal Tax

Do all users need to complete the two step verification for HMRC Data Retreival

Each staff member will have to login when prompted to gain an authorisation token, the token lasts for 18 months…

12138

IRIS GP Payroll

Splitting Apprenticeship Levy across multiple databases with the same PAYE reference.

There is no functionality available to accommodate for apprenticeship levy for companies using the same PAYE reference across different company…

12137

IRIS PAYE-Master

Splitting Apprenticeship Levy across multiple databases with the same PAYE reference.

There is no functionality available to accommodate for apprenticeship levy for companies using the same PAYE reference across different company…

12135

IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Splitting Apprenticeship Levy across multiple databases with the same PAYE reference.

There is no functionality available to accommodate for apprenticeship levy for companies using the same PAYE reference across different company…

12136

IRIS Payroll Business, IRIS Bureau Payroll

Splitting Apprenticeship Levy across multiple databases with the same PAYE reference.

There is no functionality available to accommodate for apprenticeship levy for companies using the same PAYE reference across different company…

12134

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Payroll Processing after Malware Attack

Please refer to our advice below: Payroll Processing after Malware Attack: Running payroll software on your own PC or network.…

ias-12427

I am getting a Sharing Violation Error when running the Iris Update

1. Click Start and then click File Explorer. 2. Click the View tab in File Explorer and then click the…

12133

IRIS GP Accounts

DBISAM Error 11010

First:  Make sure you have the latest backup available. To rename HOME folder (which removes the damaged data) and then…