Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

2978 articles

ias-12440

IRIS Personal Tax

400: UTR_INVALID

Please check that the users UTR is correct.

ias-12442

IRIS Personal Tax

Rate Limiting - Please wait 1 minute and try again

Customers should just continue to retry. If it is a consistent problem development should be made aware so as to…

ias-12437

IRIS Personal Tax

HMRC Data Collection Message

To resolve this you will need to turn off the automatic connection; To do this go to the Setup menu,…

ias-12438

IRIS Personal Tax

400:TAX_YEAR_INVALID

Please take a Client Extract and send it to IRIS Support

ias-12443

IRIS Personal Tax

Iris:DeserializationFailed

This could be that the data is corrupted or that HMRC are not responding with a response that we expect.…

ias-12447

IRIS Personal Tax

Personal Tax- Iris:OAuthClientKeyDownloadFailed

This error is down to a service that IRIS manage. Please notify IRIS Support to get this resolved

ias-12444

IRIS Personal Tax

Iris:OAuthStateMissing

In the event of this issue we will need a T3 and it is likely cause by problems with the…

ias-12445

IRIS Personal Tax

Iris:OAuthStateMismatch

This is likely cause by problems with the HMRC service. To resolve this you will need to turn off the…

ias-12446

IRIS Personal Tax

Iris:OAuthCodeMissing

This is likely cause by problems with the HMRC service. To resolve this you will need to turn off the…

ias-12435

IRIS Business Tax

Capital allowances/charges are not transferring to the partnership return

This is currently an issue within IRIS and is due to be fixed within 19.1.0. In the mean time, as…