Knowledge Base
ias-12432
IRIS Personal Tax
“HttpStatusInternalServerError” when trying to connect to HMRC to Retrieve Data
HMRC are again having some issues with the pre-population of data authorisation process. This means that you may encounter an…
ias-12434
IRIS Personal Tax
Employment/pension income not pulling through
HMRC have confirmed that employment, pension and benefit data will not be available through the HMRC Retrieve Data function until…
ias-12431
IRIS Personal Tax
Do all users need to complete the two step verification for HMRC Data Retreival
Each staff member will have to login when prompted to gain an authorisation token, the token lasts for 18 months…
12138
IRIS GP Payroll
Splitting Apprenticeship Levy across multiple databases with the same PAYE reference.
There is no functionality available to accommodate for apprenticeship levy for companies using the same PAYE reference across different company…
12137
IRIS PAYE-Master
Splitting Apprenticeship Levy across multiple databases with the same PAYE reference.
There is no functionality available to accommodate for apprenticeship levy for companies using the same PAYE reference across different company…
12135
IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Splitting Apprenticeship Levy across multiple databases with the same PAYE reference.
There is no functionality available to accommodate for apprenticeship levy for companies using the same PAYE reference across different company…
12136
IRIS Payroll Business, IRIS Bureau Payroll
Splitting Apprenticeship Levy across multiple databases with the same PAYE reference.
There is no functionality available to accommodate for apprenticeship levy for companies using the same PAYE reference across different company…
12134
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Payroll Processing after Malware Attack
Please refer to our advice below: Payroll Processing after Malware Attack: Running payroll software on your own PC or network.…
ias-12427
I am getting a Sharing Violation Error when running the Iris Update
1. Click Start and then click File Explorer. 2. Click the View tab in File Explorer and then click the…
12133
IRIS GP Accounts
DBISAM Error 11010
First: Make sure you have the latest backup available. To rename HOME folder (which removes the damaged data) and then…
