Knowledge Base Articles

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Knowledge Base

2967 articles

11401

IRIS HR Manager

Initialisation Error: Could not load file or assembly 'Interop.Outlook, Version=9.0.0.0

In order to resolve the error we need to remove the HR manager program folder and reinstall a fresh copy.…

11418

IRIS Bureau Payroll, IRIS Payroll Business, IRIS PAYE-Master, IRIS Payroll Professional, Earnie

Reporting "No Employees Paid in Future Periods" on EPS

The EPS can send to HMRC notification that no employee are due to be paid in a PAYE scheme for…

11513

IRIS GP Payroll

IRIS GP Payroll Installation Guide

For assistance installing, updating or moving GP Payroll refer to the following guides: Click Here

11539

IRIS GP Payroll

Unknown File Type when trying to open Guides in GP Payroll

The support guides provided are in the format .PDF. If you are seeing this message when you try and open…

11751

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

I want an employee to have a different deferral date.

You should enter the Deferral Date manually on the employee record in this situation. If a new employee is assessed and postponed…

11757

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

How is a new employee assessed when the payroll cut off is missed?

The employee will be assessed in the next pay period.  Example: A monthly paid employee starts after the payroll cut…

11620

IRIS GP Payroll

GP Payroll is loading last years payroll data

This is caused by your anti-virus/security software recognising the file Paywin.exe as malicious. To resolve, the desktop short-cut needs to…

11583

IRIS PAYE-Master

How to create an agency for an attachment of earnings?

To set up a new agency go to: Att'ments (on the top menu, not the paper-clip button) > "Agency /…

11603

IRIS Bureau Payroll

Recording Note/Memos for employees

Employee Details Notes The Employee Details screen is opened from the Selection Side Bar by double-clicking the employee's name. Click…

11608

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

You have not been invited to submit this submission type

Unfortunately, the HMRC are not expecting RTI submissions for this PAYE scheme. Maybe the scheme hasn't been activated for online…