Knowledge Base
11401
IRIS HR Manager
Initialisation Error: Could not load file or assembly 'Interop.Outlook, Version=9.0.0.0
In order to resolve the error we need to remove the HR manager program folder and reinstall a fresh copy.…
11418
IRIS Bureau Payroll, IRIS Payroll Business, IRIS PAYE-Master, IRIS Payroll Professional, Earnie
Reporting "No Employees Paid in Future Periods" on EPS
The EPS can send to HMRC notification that no employee are due to be paid in a PAYE scheme for…
11513
IRIS GP Payroll
IRIS GP Payroll Installation Guide
For assistance installing, updating or moving GP Payroll refer to the following guides: Click Here
11539
IRIS GP Payroll
Unknown File Type when trying to open Guides in GP Payroll
The support guides provided are in the format .PDF. If you are seeing this message when you try and open…
11751
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
I want an employee to have a different deferral date.
You should enter the Deferral Date manually on the employee record in this situation. If a new employee is assessed and postponed…
11757
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
How is a new employee assessed when the payroll cut off is missed?
The employee will be assessed in the next pay period. Example: A monthly paid employee starts after the payroll cut…
11620
IRIS GP Payroll
GP Payroll is loading last years payroll data
This is caused by your anti-virus/security software recognising the file Paywin.exe as malicious. To resolve, the desktop short-cut needs to…
11583
IRIS PAYE-Master
How to create an agency for an attachment of earnings?
To set up a new agency go to: Att'ments (on the top menu, not the paper-clip button) > "Agency /…
11603
IRIS Bureau Payroll
Recording Note/Memos for employees
Employee Details Notes The Employee Details screen is opened from the Selection Side Bar by double-clicking the employee's name. Click…
11608
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
You have not been invited to submit this submission type
Unfortunately, the HMRC are not expecting RTI submissions for this PAYE scheme. Maybe the scheme hasn't been activated for online…
