Knowledge Base Articles

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Knowledge Base

2946 articles

ias-12364

IRIS Accounts Production

What are Filleted accounts?

The phrase ‘Filleted accounts’ has been adopted (by the industry) to refer to the financial statements which can be submitted…

ias-12366

IRIS Accounts Production

What are Abridged accounts?

Under the ‘Companies, Partnerships and Groups (Accounts and Reports) Regulations 2015’ (for accounting periods that start on or after 1…

ias-12362

“This app can’t run on your PC” error message on Windows 10?

SmartScreen is a built-in Windows 10 feature designed to protect your from phishing attacks and malware. According to the reports,…

ias-12361

IRIS Accounts Production

Submit CH-Efile button in Accounts Production not working

To resolve this issue you will need to add an AVG exception on ALL machines using IRIS. Following the steps…

12093

IRIS Bureau Payroll, IRIS Payroll Business

Error 94 - Invalid use of Null

You will need to run a utility from the Admin mode of the software. When you start the program login…

12092

IRIS GP Payroll

Warning about employee's total annual rate of pensionable pay when completing SD55 online

The England/Wales NHS Pension Agency website uses a different method of assessing this figure. It is not a critical figure.…

ias-12358

IRIS Company Secretarial

Why am I receiving "Error Code 1001 ", when trying to IMPORT business details?

We are currently working with Companies House to resolve this matter. In the meantime users can import their details in…

kba-03537

PTP CT - HMRC Rejection 3318

Error code 3318The period to which this Returns Accounts applies does not coincide with the effective from/to dates of the…

ias-12355

Database 'msdb' cannot be opened. It has been marked SUSPECT by recovery

Open the Run dialog, (Windows + R keys). Type services.msc and press Enter. Locate SQL Server (IRISPRACTICE) and select Stop.…

ias-12352

IRIS Company Secretarial

Why do I receive an exception message when generating the SH01 Form?

This issue has been fixed on Version 16.3.1 which is currently available to download from our website. Users have the…