Knowledge Base Articles

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Knowledge Base

2946 articles

kba-03826

PTP Launcher - Unable to access Tools > Licence Details due to warning re Iris.lfxLite

This issue may affect users who have both PTP Accounts Production and PTP Tax Platform installed, if the most recently…

personal-tax-exception-class-2-nic-by-hmrc-was-0-00

Personal Tax- Exception Class 2 NIC by HMRC was £0.00 and Manual Value £XXX

If you get this exception then it is only asking users to check if they are satisfied with the NIC…

business-tax-3001-3304-original-return-already-received-for-this-period

Business Tax- 3001 3304 Original return already received for this period

This warning is coming from HMRC- they have already received an online submission. This may also occur right after a…

personal-tax-cg1-box-8-claim-and-box-13-carried-interest

Personal Tax- Residential Property CG1 'Box 8 Claim' and 'Box 13 Carried Interest'

Box 8 Claim: Edit - Capital assets - Asset or a Other Capital gain - Add - Tick Residential (property)…

personal-tax-tax-comp-has-incorrect-tax-deducted-at-source

Personal Tax- Tax comp has incorrect 'Tax deducted at source'

When you run the Tax comp and you have an incorrect 'Tax deducted at source' value- it doesn't add up…

business-tax-how-to-save-tax-comp-as-pdf-under-comms-not-html

Business Tax- How to save Tax Comp as PDF under COMMS? (Not HTML)

Saving as PDF cannot be done as it is a Practice Management setting which cant be changed. We have checked…

trust-tax-dividend-rate-for-2022-23-incorrect-needs-to-be-8-75

Trust Tax- Dividend rate for 2022/23 at 8.75%- Tax comp/SA900

SA900: IRIS version 23.1.0 is now released with the new Dividend 8.75% on Trust tax which will show on the…

ias-120011-margins-incorrect-when-running-reports

IAS-120011-Margins incorrect when running reports

To resolve your margins being incorrect when generating reports, please follow the steps below on the users IRIS login that…

kba-03827

PTP TR - Self Employment pages not printing

The most likely explanation for this is the income has been covered by the trading income allowance.  The SA103 notes (see…

ias-8866

IAS-8866 The IRIS Software is locked whilst a new version is being installed

If a database has been left in the locked state after a failed update attempt we recommend restoring the installer…