Knowledge Base
kba-03561
Error 3043 disk or network error
This is not a PTP software issue but a local environmental one. The following info may help in resolve this:…
ias-12381
Installation Error 3 Configuration Process : Failed to load expected config file
If you go to this location, as indicated in the error message the file does not exist It appears the…
12101
IRIS Payroll Business, IRIS Bureau Payroll
Error Finalising Payroll / Creating a Backup: The feature you are trying to use is on a network resource that is unavailable
This error occurs because the processes that payroll uses to create the backup files are not registered correctly on this…
11834
IRIS GP Payroll, IRIS OpenPayslips
Unable to publish communications - You need to install the latest version before using this feature
If you check for a newer version of the software and one is available, you should update as soon as…
2216
Error while parsing entity name, line 1, position....
Check the data path and make sure there is no '&' in it.
11836
IRIS PAYE-Master
Get business data failed - error when trying to back up
This error indicates that there is a problem with your licensing database "Central.DAT" If you have a single company licence…
12100
IRIS Bureau Payroll, IRIS Payroll Business, Earnie, IRIS Payroll Professional
1905 Module E32DLL2.DLL failed to unregister.
This is a Windows error indicating the user running the installer DOESN'T have the correct network permissions. To remove payroll from the…
ias-12377
Unable to install SQL attempted to perform an unauthorized operation
Uninstall bullguard completely, then install SQL server. Once SQL is installed, feel free to reinstall bullguard. If you need any…
11056
IRIS Payroll Professional
EPS error - "No Payment Date To must be before the current date"
This will occur if you are trying to submit an EPS and declaring "No employee's paid (no tax or NIC…
11070
IRIS GP Payroll
EPS error - "No Payment Date To must be before the current date"
This will occur if you are trying to submit an EPS and declaring "No employee's paid (no tax or NIC…
