Knowledge Base Articles

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2968 articles

ias-12319

IRIS Accounts Production

I have Share Allocation Errors, what can I do?

Please refer to our help guide, available here for some advice. Share This Page

ias-12320

IRIS Accounts Production

Why do I have a warning report within my iXBRL accounts?

A warning report can be ignored, this will not cause any submission to fail. From version 16.2.2, IRIS will do…

ias-12317

IRIS Accounts Production

Unhandled Exception When Selecting Submit CH-EFile

To resolve this problem you will need to download and run the following on the SQL Server; Please ensure all…

kba-03532

PTP CT - Error Code -2146232576 Message: Automation error

To help resolve the reported error please follow the information below. 1. Select the 'Windows' Key and the 'R' Key2.…

12078

The item,IRIS.SME FINANCIALS WIN.FINAPP.EXE, that this shortcut refers to has been changed or moved ...

Set full permissions on the following folders: C:\Users\*USER*\Documents\IRIS Software LtdC:\Program Files (x86)\IRIS Software Ltd\BookkeepingC:\ProgramData\IRIS Software Ltd Then uninstall the software…

11805

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, , IRIS GP Accounts

End of Support for Windows XP

In April 2014 Microsoft officially ended their support of Windows XP. Since this time IRIS have continued to test on…

ias-12316

IRIS Workstation Installation Error 3 - Invalid String Format

You need to install C++ 2013 and reboot the computer Locate Microsoft Visual C++2013 redist in Programs and Features. Double…

12076

IRIS Payroll Professional, Earnie

How to republish pension letter via OpenEnrol

To republish only for selected employees: On the Publish Pension Communications screen, In the View drop down, select Published, then click…

ias-12313

IRIS Business Tax

The computation option in the tax summary box shows N/A

This has been confirmed as a display issue within our software that is due to be fixed in a future…

ias-12314

IRIS Business Tax

S455 tax calculated because the loan balance brought forward is ignored

Unfortunately, this was confirmed as a bug within the software in version 16.2.0 and was fixed in version 16.3.0 (the…