Knowledge Base
ias-12317
IRIS Accounts Production
Unhandled Exception When Selecting Submit CH-EFile
To resolve this problem you will need to download and run the following on the SQL Server; Please ensure all…
kba-03532
PTP CT - Error Code -2146232576 Message: Automation error
To help resolve the reported error please follow the information below. 1. Select the 'Windows' Key and the 'R' Key2.…
12078
The item,IRIS.SME FINANCIALS WIN.FINAPP.EXE, that this shortcut refers to has been changed or moved ...
Set full permissions on the following folders: C:\Users\*USER*\Documents\IRIS Software LtdC:\Program Files (x86)\IRIS Software Ltd\BookkeepingC:\ProgramData\IRIS Software Ltd Then uninstall the software…
11805
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, , IRIS GP Accounts
End of Support for Windows XP
In April 2014 Microsoft officially ended their support of Windows XP. Since this time IRIS have continued to test on…
ias-12316
IRIS Workstation Installation Error 3 - Invalid String Format
You need to install C++ 2013 and reboot the computer Locate Microsoft Visual C++2013 redist in Programs and Features. Double…
12076
IRIS Payroll Professional, Earnie
How to republish pension letter via OpenEnrol
To republish only for selected employees: On the Publish Pension Communications screen, In the View drop down, select Published, then click…
ias-12313
IRIS Business Tax
The computation option in the tax summary box shows N/A
This has been confirmed as a display issue within our software that is due to be fixed in a future…
ias-12314
IRIS Business Tax
S455 tax calculated because the loan balance brought forward is ignored
Unfortunately, this was confirmed as a bug within the software in version 16.2.0 and was fixed in version 16.3.0 (the…
11033
How To Input Licence Details into IRIS Bookkeeping
To licence IRIS Bookkeeping please enter the product and then go to "Tools" > "Options" and select the licensing tab.…
ias-12310
IRIS Company Secretarial
V16.2.1 PSC Forms (LTD and LLP) are now available to generate and e-file.
From version 16.2.1 which is now available to download from our website. Users are able to generate and e-file People…
