Knowledge Base Articles

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Knowledge Base

2968 articles

12070

IRIS Remote Payroll Entry

Remote Payroll Entry - How can new employee details be imported?

For new employees, the Remote User sets up the following information from the Remote Payroll Entry App and these do…

12072

IRIS Remote Payroll Entry

Remote Payroll Entry - How do I unlock a Timesheet?

The Get Timesheet process locks the pay period preventing the Remote User amending the data. Once unlocked, the Remote User…

12068

IRIS Remote Payroll Entry

Remote Payroll Entry - Can I import the data again once payroll has been calculated?

Yes, however only if the payroll is undone and the previously imported data deleted.

12071

IRIS Remote Payroll Entry

Remote Payroll Entry - I have imported remote data and the wrong employee was marked for leaving

If the wrong employee has been marked as a leaver, from the payroll software you can unset the Pay Again…

12073

IRIS Remote Payroll Entry

Remote Payroll Entry - How can I send the timesheet if the remote user cannot access the cloud?

Export to File To create the timesheet and save it without it being sent to the cloud, click Export to…

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Change authentication mode from Windows Registry

The SQL Server authentication mode can be changed via the Windows Registry. Here is how. • Open the Registry Editor…

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IRIS Personal Tax

Can users access e-checklists on iPhones?

Unfortunately, this is an apple restriction. E-Checklists are not available in the mobile device view. All clients would need to…

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iwinpasl.exe - bad image C:windowssystem32MSVCR120.dll

Locate Microsoft Visual C++2015 redist in Programs and Features. Double click and select the Repair option or Reinstall from here.…

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Internal exception occurred : IRIS OM Error:

You may need to run the Workstation Setup Click for a guide to installing the IRIS Workstation here You may…

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IRIS Docs

Error when logging CS01 form to IRIS Docs

Please refer to the steps below to help resolve this issue: Sign into IRIS as the master user Open System…