Knowledge Base
12071
IRIS Remote Payroll Entry
Remote Payroll Entry - I have imported remote data and the wrong employee was marked for leaving
If the wrong employee has been marked as a leaver, from the payroll software you can unset the Pay Again…
12073
IRIS Remote Payroll Entry
Remote Payroll Entry - How can I send the timesheet if the remote user cannot access the cloud?
Export to File To create the timesheet and save it without it being sent to the cloud, click Export to…
ias-12300
Change authentication mode from Windows Registry
The SQL Server authentication mode can be changed via the Windows Registry. Here is how. • Open the Registry Editor…
ias-12298
IRIS Personal Tax
Can users access e-checklists on iPhones?
Unfortunately, this is an apple restriction. E-Checklists are not available in the mobile device view. All clients would need to…
ias-12295
iwinpasl.exe - bad image C:windowssystem32MSVCR120.dll
Locate Microsoft Visual C++2015 redist in Programs and Features. Double click and select the Repair option or Reinstall from here.…
ias-12296
Internal exception occurred : IRIS OM Error:
You may need to run the Workstation Setup Click for a guide to installing the IRIS Workstation here You may…
ias-12286
Returns are showing as pending in the Transmit Internet Return Screen
Please be aware that the HMRC had a problem last week accepting any returns that were generated. To resolve any…
ias-12285
IRIS Docs
Error when logging CS01 form to IRIS Docs
Please refer to the steps below to help resolve this issue: Sign into IRIS as the master user Open System…
ias-12288
IRIS Company Secretarial
IMPORTANT: Companies House Error message 9999 /8023 /CS01 Rejection
Please note if you receive any of the following error messages, they will have occurred due to the following reasons:…
ias-12284
IRIS Company Secretarial
Why is the CS01 Form not producing the Continuation pages on Part 4 Section D1?
Please ignore the error message as you will be will be able to produce the CS01 form. However, some information…
