Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

2978 articles

ias-12218

IRIS Business Tax

The amount in box [N1.27] must equal the amount in box [7.34]

The HMRC cannot accept an FBI Return with entries in boxes 2.6a & 2.6b and therefore the Return will need…

ias-12219

IRIS Business Tax

How to deal with interest received net for a limited company in Business Tax?

Users are required to: 1. Log into Business Tax and select the client. 2. From the Edit Menu select Business…

ias-12223

IRIS AutoMail

Incorrect formatting on generated letters/fee documents

From 11.9.0, if generated letters/fee documents show incorrect formatting, the changes will need to be made on a template by…

11981

IRIS GP Accounts

After performing End of Year, contra items showing in cashbook for items that were not showing as unreconciled before

This error seems to be caused when a lodgement has been amended, or that a lodgement has been “bookmarked” and…

11980

IRIS GP Accounts

Figures showing double on report but only entered once -NHS Income Summary, Ghosting NHS entry

Go into the Cashbook and go to NHS View and select “Show Lodge details [F6]” at the top of the…

ias-12198

IRIS Accounts Production

How do I post a Prior Year Adjustment covering several years?

The example below gives details on what postings are required. A company has found out that it has been underpaying…

ias-12204

IRIS Accounts Production

I am unable to post to a 'single sided' (non-contributing) account?

Check the 'Document Type' that is currently selected within the Posting screen. If a Double Entry Document Type is currently…

ias-12203

IRIS Accounts Production

Why can I not get into the posting screen? (Document type not present on system)

This problem normally occurs if an extract has been taken from one system and replaced onto another OR if a…

ias-12200

IRIS Accounts Production

When running an Annual Report only one Batch of Postings is appearing?

ALL Postings for ONE Financial Year should be entered into the SAME Posting Entry. If only one 'Batch' of Postings…

ias-12210

IRIS Accounts Production

Why is the Profit and Loss account not including all my postings?

Have changes been made to 'Group structure in use' ? Log into IRIS as the MASTER user and then select…