Knowledge Base
11989
IRIS PAYE-Master
How to move the location of live PAYE-Master data files
Moving PAYE-Master Data - Multi Company Bureau Licence • Start PAYE-Master but DO NOT OPEN any company data. • Go to "Utilities">…
ias-12224
IRIS Personal Tax
Internet Filing Validation Error
This is not an issue within the IRIS Software but is an issue with the HMRC Servers. You will need…
11666
IRIS Payroll Professional, Earnie
Error Number = 0 - Producing the Journal file
This error is usually related to some incorrect job card information being processed against an employee. The employee in question…
11535
IRIS Payroll Business
Unknown File Type when trying to open Guides in Payroll Business
The support guides provided are in the format .PDF. If you are seeing this message when you try and open…
11574
IRIS PAYE-Master, IRIS GP Payroll, IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie
Your default web browser could not be detected
This Windows setting needs to be refreshed. Go to "Control Panel" > "Default Programs" From the options click on "Set…
7336
IRIS GP Accounts
Cashbook items appearing twice on Reports but only once in cashbook
Take a backupFind the item in cashbook - highlight - Press F6Both entries will show here - select one &…
ias-12220
IRIS Business Tax
How to utilise Capital Losses
Capital losses may be deducted from gains chargeable in the year in which the losses are incurred: - These losses…
ias-12221
IRIS Business Tax
Date of IXBRL Accounts and Date of CT600 do not match
Users are requested to carry out the following steps:- From your Start Button on your machine go to the Control…
ias-12218
IRIS Business Tax
The amount in box [N1.27] must equal the amount in box [7.34]
The HMRC cannot accept an FBI Return with entries in boxes 2.6a & 2.6b and therefore the Return will need…
ias-12219
IRIS Business Tax
How to deal with interest received net for a limited company in Business Tax?
Users are required to: 1. Log into Business Tax and select the client. 2. From the Edit Menu select Business…