Knowledge Base Articles

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Knowledge Base

2968 articles

kba-03360

PTP TP - Error 2147220991 The VSPrinter control is empty (no document to translate) when printing a return

Please go to the Spanner icon and Printing tab.  Ensure that Use Printer Object is not ticked.

11949

IRIS Payroll Professional, Earnie

Error 13 in PushReportToOpenSpace when sending report to OpenSpace

The user has enabled batch printing. Non of the software Open.. functionality covers usage with batch printing, this needs to…

11933

IRIS Payroll Business, IRIS Bureau Payroll

AE Config Tool Error - 2147220988 - The setting FundFileTypeInclude does not exist in this company

Please download and install the latest version of Payroll business/Bureau Payroll: Click here for downloads.

ias-12146

IsolPIOCoreDal.Dll error When accessing IRIS

Please upgrade to v11.9.2 to resolve this problem. Share This Page

ias-12145

Error 1308. Source File Not Found when installing IRIS workstation

This error occurs because the system folder is missing from the IRIS installation folder. Please click here to download the…

ias-12144

Your IRIS Programs and database Version do not match

To resolve this problem the programs and database need to be the same version. Please follow instructions detailed in KB…

ias-12139

IRIS Business Tax

2016 Partnership Tax Return figures are being apportioned

The guidance in the Self Assessment Partnership Tax Return Guide page 7 states that if no accounts end in 2014-15…

ias-12142

IWINXXXX.EXE has stopped working when Launching the OpenSpace Link

We are working to resolve this issue but to link your clients to OpenSpace please open the Client Browser via…

ias-12143

IRIS Fixed Asset Register

Getting a Permission Warning within Fixed Asset Register

This is due to the fact that there are new privileges that need to be set up for the Fixed…

ias-12136

There was a problem reading this document (14)

This is a problem caused by Adobe Reader DC and NOT the IRIS update and will affect ANY PDF created…