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IRIS GP Accounts Knowledge Base

56 articles

12184

IRIS GP Accounts

How to correct item added in previous year by mistake

Before editing any items: • Take a backup of current data •Make sure the problem entries are unreconciled •Make a…

11795

IRIS GP Accounts

How can I adjust the opening year balance?

You can adjust the opening balance by clicking on the  "Setup" menu item.   This will open the Setup window, click  "To…

11914

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, IRIS GP Accounts

Date related errors in payroll running on Windows 10

Windows 10 actually has two different locations to configure your PC region and language settings, both of these need to…

11983

IRIS GP Accounts

Can I change the start and end date of my accounts year?

You are able to change the end date of your current accounts year, in order for the new start date…

11985

IRIS GP Accounts

DBISAM Engine Error # 9729 Duplicate Key found in the index

This error usually occurs if the GP Accounts hasn’t been closed down correctly, for example after a PC has crashed. To…

11021

IRIS GP Accounts

Payroll accounts link no longer transferring to GP Accounts

If you have recently been moved to a new PC this is likely because the programs have been copied to…

11991

IRIS GP Accounts

Budget Report Missing a Code

This is caused by corruption of the data holding these sub codes. The current work around for this is to…

11022

IRIS GP Accounts

How to transfer between accounts

From cashbook screen choose "Add an Item - Income or Expenditure" and complete details in the usual. For the main…

11154

IRIS GP Accounts

The Open Exeter Import

The Open Exeter Direct facility, using 'web services' technology considerably simplifies this process, without any need to use Internet Explorer.…

11694

IRIS GP Accounts

Networked workstations no longer linked

The reason for this is possibly down to the data paths no longer pointing to the same location. This could…