Knowledge Base Articles

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2946 articles

11775

IRIS Payroll Professional, Earnie

Spreadsheet import - Error 11 Division by zero

This error occurs when you try and import pay data for an employee for the wrong pay period. This is…

11762

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

When are pension payments due to be paid to the pension provider? Auto Enrolment FAQs

You must agree on the due dates for paying contributions to the scheme with your trustee or provider and pay…

11763

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

How long can we withhold pension payments to the pension agency for?

The regulations allow for any contributions deducted in the three month period starting from the start date of active membership…

11771

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Can OpenEnrol be switched on retrospectively?

Yes.  If automatic enrolment communications have already been sent to your employees you should configure automatic enrolment in the payroll…

ias-11851

IRIS Personal Tax

How to complete the Capital Gains Pages

For more information on How to complete the Capital Gains Pages please visit the IRIS Help Centre, here. If your…

ias-11848

IRIS Personal Tax

Complete the UK Land & Property pages

For more information on How to Complete the UK Land & Property pages please visit the IRIS Help Centre, here.…

ias-11844

IRIS Business Tax

System is not producing a balancing allowance on pooled assets

Pooled assets would only be given a balancing allowance once the business has ceased to trade. The value of the…

ias-11843

IRIS Personal Tax

Box 17 shows see Box 19 for Agents Details

Clients are advised that the HMRC have changed Box 17 from three seperate lines to a box that has all…

11750

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

How long can I postpone an employee for?

How long can I postpone an employee? You can postpone an employee for up to 3 calendar months. Can I…

kba-03337

Disk space error during installation of a downloaded PTP Accounts Production update

This problem occurs because the downloaded file must first extract the MSI file before the installation can proceed. The MSI…