Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

2974 articles

ias-11866

IRIS Accounts Production

When I select Submit Later why do my accounts not appear within the Created Tab?

This is due to an environmental problem which is not affecting all users on all workstations. If you experience this…

11808

IRIS PAYE-Master

Configuring employee template

You can save common details to automatically apply when you create a new employee record, this can help save time…

11798

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Default browser not found / Default browser could not be detected

This error is caused when your default browser settings are incomplete. Go to "Control Panel" > "Internet Options" Open the…

ias-11863

IRIS OpenSpace

How to activate my client account in Open Space and complete the e-Checklist

For information on How to Activate a Client Account please visit the IRIS Help Centre, here Share This Page

ias-11861

IRIS Personal Tax

Complete the Residency Pages of the tax return

For more information on How to Complete the Residency Pages please visit the IRIS Help Centre, here. Share This Page

ias-11859

IRIS Accounts Production

Can I early adopt FRS101 & 102 for Limited Companies, LLP’s & Charities?

Early adoption of FRS 101 and FRS 102 for periods beginning before 1 January 2015 for Limited Companies and Limited…

ias-11858

IRIS Personal Tax

How to complete the main pages of the tax return?

For more information on how to complete the main pages of the tax return please visit the IRIS Help Centre,…

ias-11856

IRIS Personal Tax

How to complete the Foreign pages of the self assessment tax return?

For more information on How to complete the Foreign pages of the self assessment tax return please visit the IRIS…

11775

IRIS Payroll Professional, Earnie

Spreadsheet import - Error 11 Division by zero

This error occurs when you try and import pay data for an employee for the wrong pay period. This is…

11771

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Can OpenEnrol be switched on retrospectively?

Yes.  If automatic enrolment communications have already been sent to your employees you should configure automatic enrolment in the payroll…