Knowledge Base Articles

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2973 articles

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IRIS Docs

How do I add a New User into IRIS Docs?

A step by step guide of how to add new users into IRIS Docs is available in the IRIS Help…

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IRIS Company Secretarial

Why can I not connect to Companies House Online Services?

This error is typically caused by the Proxy Server not being configured to allow IRIS access to the appropriate URL.…

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IRIS Company Secretarial

IRIS Efile Scanner Internal Exception Occured - gatewayResp is null or empty

This error is typically caused by the Proxy Server not being configured to allow IRIS access to the appropriate URL.…

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IRIS OpenSpace

Reset OpenSpace Colours Back to the Default after customisation?

A reset to default option has been requested as an enhancement and we hope to have this available in a…

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Can I use Office 365 with the IRIS Accountancy Suite?

For full details regarding support operating systems and office versions please refer to the system requirements here Share This Page

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What data can I import from IRIS OpenBooks into IRIS Accounts Production?

Only the Trial Balance can be imported from IRIS OpenBooks into IRIS Accounts Production For further information please view our…

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IRIS Accountancy Suite Workstation setup has already been installed on this PC

Please download the windows installer trouble-shooter from Here Follow the steps and select ‘Issues with Un-installing’ and select IRIS Workstation…

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IRIS Accounts Production

How do I carry out an Extract and Replace within IRIS Accounts Production?

If a user wishes to take an Extract they can do this by following the steps below: 1. Client |…

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How do I perform a Backup of PTP Accounts Production?

To backup your PTP Accounts Production SQL Database, follow the steps below1. On your desktop locate the icon that says…

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IRIS Accounts Production

How do I Bring Forward Client Data within IRIS Accounts Production?

If a user wishes to Bring Forward Client Data they can do this by following the below steps: Edit |…