Knowledge Base
ias-11765
IRIS OpenSpace
IRIS Openspace- How much does it cost to buy 1 GB of OpenSpace or buy more storage?
The first GB of data is free to use. Thereafter additional storage can be purchased for £5(+VAT) per month from…
ias-11752
IRIS Crashes When Printing Reports in Accounts Production
This has been identified as a problem with the installed graphics card. To resolve this issue you must either revert…
11655
IRIS P11D Organiser
Admin log in details for PAS P11D Organiser
PLEASE NOTE: This KB refers to PAS P11D Organiser stand alone software not Accounts Production/Business Tax, etc. Since the 2013 version,…
ias-11745
Specified Folder Does Not Exist
The path being referenced on the F/T tab of the Practice Options menu may refer to a folder on the…
ias-11740
IRIS Docs
Unable to initialise email assistant addin error when opening Microsoft Outlook
A system service will need to be restarted to resolve this issue, please find the steps below to assist with…
ias-11742
IRIS Docs
0 Search Results appear in Iris Docs
This can be due to one of two reasons: No documents match the search criteria The user does not have…
ias-11735
IRIS Docs
How do I add a New User into IRIS Docs?
A step by step guide of how to add new users into IRIS Docs is available in the IRIS Help…
ias-11736
IRIS Company Secretarial
Why can I not connect to Companies House Online Services?
This error is typically caused by the Proxy Server not being configured to allow IRIS access to the appropriate URL.…
ias-11737
IRIS Company Secretarial
IRIS Efile Scanner Internal Exception Occured - gatewayResp is null or empty
This error is typically caused by the Proxy Server not being configured to allow IRIS access to the appropriate URL.…
ias-11723
What data can I import from IRIS OpenBooks into IRIS Accounts Production?
Only the Trial Balance can be imported from IRIS OpenBooks into IRIS Accounts Production For further information please view our…
