Knowledge Base Articles

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2973 articles

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IRIS Practice Management

Login Prompt Not Appearing when Loading Practice Management

This is likely to be occuring because Practice Management is still open. You will need to close the PM Icon,…

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IRIS Practice Management

Why am I unable to delete a task in Practice Management?

There are several constraints on deleting the task. The task itself must have the status `Not Started` and also you…

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IRIS OpenSpace

Can I change the IRIS Logo with my own within IRIS OpenSpace?

Please refer to the IRIS OpenSpace branding guide, available Here, for further details. Share This Page

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IRIS Company Secretarial

How to complete a Share Reclassification within the Share Register?

A share reclassification is when the registered capital before and after remains the same for example (using £100 as the…

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IRIS Company Formations

I cannot view my Incorporation Certificate within IRIS Company Formations

To View the Incorporation Certificate Select Reports | Incorporation Forms | View Certificate NOTE: If this field is blank please…

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IRIS Accounts Production

How do I include an Accounting Policy for Going Concern within the Accounts?

IRIS does not automatically generate an Accounting Policy for Going Concern. If users require an Accounting Policy for Going Concern…

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IRIS Company Secretarial

How do I create a customisable report within IRIS Company Secretarial?

The Customisable Report allows a multitude of different types of information to be shown in one report for a particular…

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IRIS Personal Tax

Deleting the e-checklist and getting "Cannot connect to Openspace"

This is not an issue, this error appears because there is no connection between Personal Tax and Openspace. The only…

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Error Code 440 - Automation Error

Users are required to: 1. Open Control Panel 2. Open Program and Features 3. Select PTP Platform 4. Select uninstall…

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Recreating the PTP logins following a database restore

The steps below will take you through the process of recreating these logins For Windows 7 or Server 2008 Users:…