Knowledge Base
ias-11730
Can I use Office 365 with the IRIS Accountancy Suite?
For full details regarding support operating systems and office versions please refer to the system requirements here Share This Page
ias-11723
What data can I import from IRIS OpenBooks into IRIS Accounts Production?
Only the Trial Balance can be imported from IRIS OpenBooks into IRIS Accounts Production For further information please view our…
ias-11726
IRIS Accountancy Suite Workstation setup has already been installed on this PC
Please download the windows installer trouble-shooter from Here Follow the steps and select ‘Issues with Un-installing’ and select IRIS Workstation…
ias-11719
IRIS Accounts Production
How do I carry out an Extract and Replace within IRIS Accounts Production?
If a user wishes to take an Extract they can do this by following the steps below: 1. Client |…
kba-03306
How do I perform a Backup of PTP Accounts Production?
To backup your PTP Accounts Production SQL Database, follow the steps below1. On your desktop locate the icon that says…
ias-11720
IRIS Accounts Production
How do I Bring Forward Client Data within IRIS Accounts Production?
If a user wishes to Bring Forward Client Data they can do this by following the below steps: Edit |…
ias-11695
Unable to update IRIS when using IRIS Docs
You are required to stop the IRIS Docs services prior to running an update of IRIS. Following the steps below…
ias-11699
IRIS Accounts Production
How do I add or amend the Partner/Member profit share?
The Partner/Member profit share is set from the following screen: Edit | Partner/Member Profit Share To add a new profit…
ias-11698
IRIS Practice Management
Login Prompt Not Appearing when Loading Practice Management
This is likely to be occuring because Practice Management is still open. You will need to close the PM Icon,…
ias-11697
IRIS Practice Management
Why am I unable to delete a task in Practice Management?
There are several constraints on deleting the task. The task itself must have the status `Not Started` and also you…
