Knowledge Base Articles

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2973 articles

ias-11649

Installation Error - 4 - Internal Process Error

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to…

ias-11665

How to move a network version of IRIS from one server to another

The Iris Help Centre contains comprehensive information for moving IRIS Moving IRIS To A New Server Alternatively, IRIS can do…

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Failed to start Error Reporting

This has been identified as a problem with the user's temp folder. Typically the file IRIS_ERROR.LOG would be created when…

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Installation Error - 14 - No Backup Available

For instructions on restoring a database please refer to KB IAS-7171 The IRIS Support team will need to investigate this…

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Installation Error - 15 - Database Integrity Check

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to…

ias-11659

Installation Error - 13 - Failed to Restore Database

For instructions on restoring a database please refer to KB IAS-7171 The IRIS Support team will need to investigate this…

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Installation Error - 11 - Data Bridging

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to…

ias-11658

Installation Error - 12 - Lock Failure

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to…

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Installation Error - 6 - Creating Database

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to…

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Installation Error - 7 - SQL Database Update Failure

The IRIS Support team will need to investigate this failure, use the instructions below to send your installation logs to…