Knowledge Base
ias-11688
IRIS Personal Tax
Deleting the e-checklist and getting "Cannot connect to Openspace"
This is not an issue, this error appears because there is no connection between Personal Tax and Openspace. The only…
kba-03302
Error Code 440 - Automation Error
Users are required to: 1. Open Control Panel 2. Open Program and Features 3. Select PTP Platform 4. Select uninstall…
kba-03297
Recreating the PTP logins following a database restore
The steps below will take you through the process of recreating these logins For Windows 7 or Server 2008 Users:…
ias-11670
IRIS Accounts Production
How do I copy posting entries from one post file to another?
Users are required to select, Posting | Select | Highlight the relevant post file | OK Within the posting screen…
ias-11675
IRIS Trust Tax
Trust tax- Invalid Data Entry: Address Incomplete content, 3001 4066
This error message is presented when the address information for related parties for the Trust is not fully complete; full…
ias-11676
IRIS Personal Tax
Personal Tax- How to enter Foreign/Partially Foreign (Self)-Employment or Partnership income
1. Load client in Personal Tax, navigate to Employment OR Trade Profession or Vocation and then Sole Trade or Partnership.…
ias-11678
IRIS Personal Tax
Where to enter Tax Avoidance Scheme information in Personal Tax
1. In Personal Tax, click on the Reliefs tab 2. Open the Miscellaneous folder and then click Tax Avoidance Schemes…
ias-11679
IRIS Trust Tax
R185 Foreign Income
The first box shows the Gross amount of income before deducting any UK, foreign or special withholding tax. NB: This…
ias-11681
IRIS Personal Tax
Personal Tax- Claim 'Relief' for Capital Gain Shares/Assets
To claim a relief for a capital share/asset: Note: the software does not calculate the relief value, the user is…
ias-11682
IRIS Personal Tax
How to deal with foster carers
1) Income Menu - Trade, Profession or Vocation – Sole Trade or Partnership 2) Highlight the accounting period in question…
