Knowledge Base Articles

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Knowledge Base

2973 articles

11579

IRIS PAYE-Master

What is an EPS - RTI FAQs

The EPS is used to report the following to the HMRC: Recovery / Compensation amounts for statutory payment (SMP, OSPP,…

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Are there other external installations currently running?

This error occurs because the installer is detecting an external process running and this is conflicting with the IRIS Update.…

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SQL 2008 install error: ” is not a valid login or you do not have permission"

This problem occurs because the name of the computer is the same as the windows username. ie Computer name is…

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IRIS Personal Tax

e-Checklist and Interest and Lloyd's Underwriters Sections

The field that does not show in the Bank Account Name. This will be looked at for inclusion in a…

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IRIS Personal Tax

e-Checklists and OpenSpace

This message is originating from OpenSpace and means that credentials are not in place for this client.

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IRIS Business Tax

Business Tax- 3001 7752 CRN (Company Registration Number) on the submission does not match the CRN for this Unique Tax Reference

Go to the Client/ View/ Basic tab/ Registered number - check the CRN code here. Then check in AP may…

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IRIS Personal Tax

e-Checklist and High Income Child Benefit Charge Review/Edit Screen

We have given clients the opportunity to enter in any value including 0 in the High Income Child Benefit area.…

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IRIS Personal Tax

Out of Memory when generating e-Checklists for All Clients

Clients are advised to choose a range of clients rather than All Clients if they have a large database. If…

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IRIS Personal Tax

Progress bar seems to freeze when running e-Checklists on a large database

Please be aware that even though the progress bar seems to have frozen it is still working in the background.…

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IRIS Personal Tax

Global Changes to e-Checklists questions change OpenSpace e-Checklists

Please be aware that this will only change if you are adding a heading to the e-Checklist Questions. It does…