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2946 articles

ias-11085

IRIS Personal Tax

Internet submission responses

Users are required to click to log the response within the communication tracking section which is part of the practice…

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IRIS Personal Tax

How many Personal Tax clients are registered?

Users are required to: 1. Log on to IRIS Personal Tax. 2. From the Edit menu, select List Clients. 3.…

11032

Error when saving a Journal Entry in Bookkeeping

The regional and language settings are incorrect. Check in Control Panel for your Regional and language settings. These should be…

11036

How do I change my company or business name.

In case of a Single Company Licence The company name can not be changed in the system until a new…

11044

IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Gateway Error 7802 - You have not been invited to submit this submission type

This error occurs because HMRC are not expecting RTI submissions for the PAYE scheme. This could be because the HMRC…

10960

IRIS PAYE-Master

Gateway Error 7802 You have not been invited to submit this submission type

This will occur submitting your FPS if the scheme had no employees for some time so HMRC closed the PAYE…

10962

IRIS PAYE-Master

Advanced Employee not showing on FPS

This is correct as per the HMRC specifcations. This employee will show up on the FPS sent for the period…

ias-10942

Unable to send email via IRIS

This error is quite common when there is a 64bit version of Office installed. Uninstalling the 64bit version and installing…

ias-10926

IRIS Business Tax

Accounts for dormant periods not attaching to the return within Business Tax

Users are required to follow the steps below to attach the accounts:- 1. Select Business Tax | Reports | Electronic…

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IRIS Personal Tax

Business Error 3001 Error 7974 when submitting P11d with P46 car forms

This is not an Iris issue but is happening for the following reason:- If the car relinquished date or the…