Knowledge Base Articles

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2973 articles

ias-11475

IRIS Accountancy - Shared Memory is Locked

In order to resolve the issue ‘Shared memory is locked’, you will need to run a 'reset session control' in…

ias-11482

Installation Error - 17 - Installation Cancelled

Only use this fix If you are receiving this message but are NOT cancelling the installer manually and have a…

11470

IRIS OpenPayslips

Employee email address is already in use/registered and unable to publish payslip

Unfortunately, the employee has registered their email address as an employer rather than an employee. Either replace the email address…

kba-03216

PTP TR - HMRC Exclusion ID 22 - terminal losses on Self Employment pages

This is a rare scenario, HMRC estimate less than 10 customers will be affected. In the vast majority of cases…

kba-03217

PTP TR - HMRC Exclusion ID 23 - Terminal losses on the Partnership pages

This is a rare scenario, HMRC estimate less than 10 customers will be affected. In the vast majority of cases…

ias-11406

IRIS Business Tax

Where to enter the cash on withdrawal basis for a sole trader or partnership

Users are advised to refer to our Iris Help Centre, where you will find the how to guide: "How to…

ias-11407

IRIS Personal Tax

Where to enter the cash on withdrawal basis for a sole trader or partnership in

The screen is the same for both sole traders and partnerships. To access: For a sole trader: Go to Trade,…

ias-11403

IRIS Personal Tax

Warning message regarding Double Taxation appears when entering foreign income

This is a new feature to Version 11.3 which is due out October 2013. This warning message is appearing because…

ias-11393

Licensing for SQL Server 2008 R2

1. Per Processor Licensing Microsoft offers a Per Processor licensing model to help alleviate complexity. When licensing SQL Server software…

ias-11392

IRIS Business Tax

Facility to generate one client within the Transmit Internet Return screen

To show the transmission for one client, select:- Reports | Transmit Internet Return | Selected Client