Knowledge Base Articles

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2973 articles

11349

IRIS GP Payroll

"An error occurred while reading licencing information"

Close IRIS GP PayrollNavigate to your GP Payroll installation folder in Windows Explorer, usually c:payroll. Delete the file ‘GPconfig.cfg’. Note:…

kba-03210

How do I Change an Annual Period into an Interim Period and vice versa ?

An Annual Period can NOT be changed to Interim.  A new date needs to be created as 'Interim' and re-assigned…

11176

IRIS GP Payroll

My EPS values are too high for the month

The EPS doesn't send the current month values to the HMRC.  The EPS actually reports the current running year to…

ias-11079

IRIS Personal Tax

How to extract a client from within Personal Tax?

Users are required to: 1. Log on to IRIS Personal Tax and select client. 2. From the Client menu, select…

ias-11080

IRIS Personal Tax

How to show the tax return contains provisional or estimated figures?

Users are required to: 1. Log on to IRIS Personal Tax and select the client 2. Click the Reliefs tab,…

ias-11081

IRIS Personal Tax

Job one and job two appearing on a person in the P11D module

This indicates that the client is linked twice to the same employer, which can happen when the employee leaves and…

9596

IRIS PAYE-Master

Error "Operator is not valid for type "Decimal" and type "DB"

To resolve the problem make sure a payroll calculation has been performed on every frequency used on your payroll. Once…

ias-11083

IRIS Personal Tax

Where is the employment end date entered?

Users are required to: 1. Log on to IRIS Personal Tax, select the client. 2. From the Client menu, select…

ias-11085

IRIS Personal Tax

Internet submission responses

Users are required to click to log the response within the communication tracking section which is part of the practice…

ias-11082

IRIS Personal Tax

How many Personal Tax clients are registered?

Users are required to: 1. Log on to IRIS Personal Tax. 2. From the Edit menu, select List Clients. 3.…