Knowledge Base Articles

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Knowledge Base

2973 articles

kba-02423

PTP TR - Foreign dividends being grossed up on the tax calculation

There was a change in legislation in relation to foreign dividends which took effect in April 2008 regarding a UK tax…

kba-02445

PTP TRU - Capital Gains, only 28 characters printing from connection box

If more than 28 characters are required the workaround is to enter “See additional information” in the connection box and then enter…

kba-02411

PTP TR - How to claim Surplus Married Couples Allowance

In all cases the amount of the surplus allowance being claimed needs to be entered on page TC2, box 13. On…

kba-02449

PTP Trust - Question 8 on page 3 of a trust return not allowing ticks to be entered

There are 3 trust types located on the Client Main Details screen and question 8 is populated according to the trust type…

kba-02387

PTP TR - Error code 3265 item not found in headers collection

This suggests one of the databases has not upgraded correctly through the installation. To resolve this error please do the…

kba-02374

PTP TR - How to enter gross interest into box 2 on page 3 of an SA100

The figure is entered via the fanned pages icon at box 1 Taxed UK Interest. Click on the Add button…

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IRIS AutoMail

Message: 'Opening this document will run the following SQL command ...'

This warning is caused by a security setting in Microsoft Word and is documented on the Microsoft website: KB 825765…

ias-9216

Unknown buffer ID in buffer file - when printing reports

It has been identified that the Proactive Threat Detection in Kaspersky Internet Security 2011 is stopping the IRIS programs functioning…

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IRIS Business Tax

Do other CT600 attachments need to be converted to iXBRL?

No, it will still be possible to include these documents as PDF's as you do now.

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IRIS Accounts Production

Can I review the iXRBL accounts and each of the tagged items?

Yes, the accounts can be reviewed and each item can be checked to ensure the correct tag has been associated…