Knowledge Base Articles

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8817

IRIS Payroll Professional

Error unable to save changes to payment details couldn't update currently locked

Close the program making sure all users are out of the systemFrom the login prompt enter your administrator username and…

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IRIS Business Tax

How many Business Tax licences have been used?

To get a clearer idea of how many licences are being used in Business Tax, please follow the below steps:…

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Unable To Install Microsoft SQL Server 2008 Management Studio

This error occurs due to the SQL Server 2005 Express Tools not removing correctly. Following the steps below may help…

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IRIS Company Formations

When an Incorporation is REJECTED what are Users required to do?

Users are required to UPDATE the same formation company details as per the rejection message received from Companies House for…

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IRIS Giving DOS Error Code 13 Permission Denied When Printing

Exclusions will need to be configured with Kaspersky Internet Security 2010. Following the steps below should help to resolve the…

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IRIS Business Tax

How to suppress profits from the trade on the Corporation Tax computation?

Users are required to: 1. Log on to IRIS Business Tax and select the client 2. From the Edit menu…

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IRIS Business Tax

There is a rounding difference on the carry forward value of the general pool

Users may wish to amend the pool brought forward value for a number of reasons: 1. In situations where the…

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1970 date showing in current logins

This is normally an indication that there has been a crash on the system and IRIS was unable to obtain…

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Core Running Error - Timeout or Lock Requestion timeout period expired

The causes for either of these errors are usually one or more of the following: The resources available on either…

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IRIS Business Tax

iXBRL Corporation Tax Computation not shown in landscape layout

By default IRIS Business Tax will produce an iXBRL Corporation Tax Computation with a portrait page orientation initially. This is…