Knowledge Base Articles

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Knowledge Base

2970 articles

business-tax-access-2001-year-field-on-top-left-greyed-out

Business Tax- Access Year field on top left (greyed out)

The Year selector field (eg shows as 2022 below) on the top left is only available for Partnerships and Non…

business-tax-rd-tax-credit-and-loss-usage-is-restricted

Business Tax- R&D Tax credit and Loss usage is restricted. Why £20,000 restriction?

If you have a R&D credit claim and you also have a loss to be used against gains but you…

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PTP TP/CT - Error 3045 Could not use ''; file already in use

There is most likely a process running somewhere, holding a file open. Restart each of the workstations with PTP first…

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Trust Tax- Foreign Dividend showing as Other Foreign Income

On the left side - go to Foreign, Additional information: If you tick the box ‘Remittance basis’– it will change…

personal-tax-benefit-entry-missing-from-employment-income

Personal Tax- Benefit entry missing from Employment income

This can affect any benefit under employment - including cars etc where its value is not totaling up with the…

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PT, BT, P11D, VAT, Trust Tax- Read Only Mode. License Expired

When you load the specific IRIS software and select a client and you get a Read Only Mode warning. 1.…

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IRIS OpenSpace

OS-119 E-Approval & E-Signature requests on upload don't complete

We have received reports of issues with uploads via irisopenspace.co.uk that include an e-Approval or e-Signature request where it uploads…

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VAT Filer- Form Bundle number and Charge reference number?

When you have submitted a VAT to HMRC, you should receive the two HMRC confirmation codes - Form Bundle number…

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PTP VF - Failed to retrieve client obligations due to the client and/or agent not being authorised

This message suggests that HMRC do not recognise the current agent credentials as being authorised to act for this particular…

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VAT Filer- Yellow Triangle for a Period. Rejected/Failed to submit

When you load a VAT client and you find a Yellow Triangle against a Period (and red text on bottom…