Knowledge Base Articles

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2970 articles

error-the-new-year-end-date-must-be-within-4-days-of-the-mean-accounting-end-date-when-trying-to-change-or-create-a-new-accounting-period

IRIS Accounts Production

Error 'The new year end date must be within 4 days of the mean accounting end date' when trying to change or create a new accounting period

Go to client| view| tax tab| remove date from Mean accounting date| save. If that does not work, click on…

9999-fatal-statement-that-directors-acknowledge-acknowledges-their-responsibilities

IRIS Accounts Production

9999 fatal statement that directors acknowledge/acknowledges their responsibilities

Go to Edit| directors/secretary| see if any director has a TO date entered| if there is click onto the director…

personal-tax-how-to-create-a-joint-share-asset

Personal Tax- How to create a joint Share/Asset between partners?

Dividends and capital Assets - First create the shareholding or an Asset- save it. Then open it up again Tick…

business-tax-box-l45-must-equal-the-lesser-of-box-l25-and-l40-if-l25-is-not-completed-then-box-l45-must-equal-0

Business Tax- Box L45 must equal the lesser of box L25 and L40. If L25 is not completed then Box l45 must equal 0

This is linked to your RDEC entries. First ensure you are on the latest IRIS version - help and about…

business-tax-cannot-edit-values-in-creative-expenditure-665-or-creative-tax-credit-540

Business Tax- Cannot edit values in Creative Expenditure 665 or Creative tax credit 540

You have already made entries under the Creative Expenditure box 665 and Creative tax credit box 540 - but now…

p11d-taxi-box-allocation-error-box-id200-box-page-1-fill-id-200-this-box-has-0-lines-or-0-columns

P11D or 64-8- Taxi box allocation error. Box id200. Box page 1. Fill id 200. This box has 0 lines or 0 columns

This is an environmental issue on your PC workstation/remote server/host causing this error when generating a P11D or 64-8. This…

3312-balance-sheet-or-director-date-of-approval-is-missing

IRIS Accounts Production, IRIS Accounts Production – AiB

3312 Balance sheet or director date of approval is missing

To resolve this go into data screens / company information / dates of reports / dates of directors approval as…

error-element-number-held-is-invalid

IRIS Company Secretarial

Error Element number held is invalid

Will need to go to Edit| share register| Events tab| in here will need to see if there are any…

error-internal-exception-objection-reference-not-set-to-an-instance-of-an-object

IRIS Company Secretarial

Error internal exception objection reference not set to an instance of an object

Go to Client| view| history| on this screen will need to look and see if there are any logs regarding…

iris-elements-tax-and-accounts-queries

IRIS Elements

IRIS Elements Tax and Accounts queries

Any new clients who sign up to Taxfiler by Iris are signed up to the Iris Elements platform from which…