Knowledge Base Articles

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Knowledge Base

2967 articles

11830

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

End of Year Employment Allowance FAQs

Is employment Allowance changing in the 2022/23 tax year? Yes. The maximum amount you can claim for EA is increasing…

12261

IRIS GP Payroll

GP Payroll v2022.10.48: DEA Attachment issue

We are currently working on a software update to correct this issue. If you are affected please email gpsupport@iris.co.uk with…

12260

Earnie

Guide to faster payments with Modulr in Earnie

Please note, before following the steps detailed in this guide, you must create a Modulr account here. Alternatively, in Payroll,…

iris-pt-bt-vat-how-to-set-up-alternative-and-branches-to-submit-returns

IRIS PT, BT, VAT, P11D- How to set up Alternative and Branches to submit returns?

Setup of Alternative and Branches (not Agent) If your organization has several different offices, locations or agents all over the…

personal-tax-hmrc-data-retrieval-matching-resource-not-found

Personal Tax: HMRC Data Retrieval 'Matching Resource Not Found'

Please follow the KB link below to fix it  as that warning is linked to HMRC data retrieval: https://www.iris.co.uk/support/knowledgebase/kb/personal-tax-hmrc-data-retrieval-error-not-working-no-data/

12259

IRIS PAYE-Master

Incorrect SSP threshold displayed for 22/23 in PAYE-Master

We are aware of an issue in PAYE-Master v22.10.0.32, whereby, when payroll is moved into the 22/23 tax year, the…

10855

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, Earnie

Moving Payroll to new PC or network location

For each product, where applicable, we have gathered together guides for local and network updates and new installations along with…

kba-03807

PCSR - How to do a manual share reorganisation

Please note, if multiple members are affected, and if the same rule applies to all members, it may be more…

aml-adobe-acrobat-error-when-opening-sanctions-list-pdf-files

IRIS AML

AML- Adobe Acrobat Error when opening Sanctions List PDF Files

Since 01/03/2022 we have been made aware of an issue when accessing Sanctions List PDF Files in the Anti-Money Laundering…

os-how-to-change-clients-name-in-iris-openspace

IRIS OpenSpace

OS- How to change Clients Name in IRIS Openspace

If you want to change the name of a client in IRIS Openspace we would recommend you to follow these…