Knowledge Base Articles

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Knowledge Base

2946 articles

business-tax-enter-covid-grants-eg-code-90-for-ltd-ct600

Business Tax: Enter COVID grants (eg code 90) for LTD CT600

You need to make a manual entry into BTLoad the client and relevant periodData entry - Calculation - Corona virus…

iris-21-4-0-timesheet-has-not-been-authorised-to-be-fully-applied

IRIS Time and Fees

IRIS 21.4.0- Timesheet has not been authorised to be fully applied

Since upgrading to version 21.4.0 you are unable to update timesheets to the time ledger receiving the below error message.…

personal-tax-report-on-status-of-clients-return-was-sent-no-work-etc

IRIS Personal Tax

Personal Tax- Report on Status of clients (Tax Return was sent, no work etc)

You want a report on work done for clients - if a return was sent, if no work was done…

iris-21-4-0-iris-timesheet-application-crashing

IRIS Time and Fees

IRIS 21.4.0- IRIS Timesheet Application Crashing

We have had several reports from customers regarding Timesheets crashing when using the IRIS Timesheet application. This has been confirmed…

personal-tax-how-to-fill-in-box-21-tr3-additional-information

Personal Tax- How to fill in Box 21 TR3 additional information?

Other incomeAny Other income or ProfitsAdd - 'type 0' income on top half (or any other type) and add in…

extended-hours-during-january-tax-season

Extended hours during January tax season

Having supported accountants tackle tax busy season for more than40 years, we know how stressful and difficult it can be.…

iris-21-4-0-unable-to-import-receipts-via-csv

IRIS Time and Fees

IRIS 21.4.0- Unable to Import Receipts via CSV

We have had reports from several clients since upgrading to version 21.4.0 you are unable to import receipts via CSV…

personal-tax-how-to-view-other-pages-on-tax-computation

Personal Tax: How to view other pages on Tax Computation?

When you generate a TAX Computation you may note pages 1/1 or 2/2 etc at the top which denotes the…

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IRIS My ePay Window

Data Migration from OpenPayslips to myePayWindow

Visit the My ePay Window Help Centrehttps://help.iris.co.uk/payroll/mepw/ Migration from IRIS OpenPayslips to My ePay Window

iris-docs-6-19-freezing-when-opening-documents-in-the-ias-communications-tab-stored-in-iris-docs

IRIS Docs

IRIS Docs 6.19- Freezing when opening Documents in the IAS Communications Tab Stored in IRIS Docs.

Since upgrading Docs to version 6.19 you have experienced an issue when opening Documents stored in IRIS Docs from the…