Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

2946 articles

personal-tax-error-code-3001-6492-or-6594

IRIS Personal Tax

Personal Tax- Error code 3001 6492 or 6594, 6120/6495/8374

1.You must update to the latest IRIS version Help | About (and Check for Downloads). This is because you may…

vat-filer-internal-server-error-or-date-periods-vanish-or-agent-client-not-authorised

IRIS VAT Filer

VAT Filer - Internal Server Error or Date periods vanish or Agent/Client not authorised or VAT registration number not valid

Please check if just 1 client (or a select number) or all clients are affected IF it affects just one…

vat-filer-how-to-import-but-button-is-greyed-out-missing

VAT Filer- How to import? and if import button is greyed out/missing

Please ensure you are on the latest IRIS version (Help and about) and this advise is relevant for the 'IRIS…

personal-tax-hmrc-data-retrieval-error-not-working-no-data

IRIS Personal Tax

Personal Tax- HMRC Data Retrieval Setup, error, not working, no data, not possible to connect

If No data for client shows or you get similar warnings like this: You must be on the latest IRIS…

p11d-error-code-3001-7979-or-7978-in-cars

P11D Error Code 3001 7979 or 7978 In cars

This is a new HMRC rule being applied in 2021 onwards causing that warning. If you have updated your IRIS…

microsoft-office-has-identified-a-potential-security-concern

Microsoft Office has identified a Potential Security Concern

We have been made aware of an error which occurs when printing documents within IRIS Fees Module. This error has…

12251

IRIS Earnie IQ

How to Link Earnie IQ and PAD P11D

First, you must create a new operator in Earnie IQ. Log into Earnie IQ using the Admin log in details.…

12249

Earnie

Employment Allowance Indicator EPS Issue

Update 17th June 2021 This issue has been resolved with the Earnie update v1.36.159. We recommend you install this version…

12224

IRIS Earnie IQ

Earnie IQ: Guides for Furloughed Employees

Furlough Extension Update 10th June 2021 Please see the guide below for scheme changes and important dates. COVID-19 – Furlough…

keytime-covid-19-furloughed-employee-job-retention-scheme-payroll-processing-changes-and-important-dates-guide

Keytime COVID-19 Furloughed Employee & Job Retention Scheme Payroll Processing Changes and Important Dates Guide

Keytime-COVID-19-Furloughed-Employee-Job-Retention-Scheme-Payroll-Processing-Changes-and-Important-Dates-v5-Furlough-Extension - Download