Knowledge Base Articles

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2969 articles

kba-03639

PTP CT - Must complete the 'if you are not attaching computations say why not?' box, OR tick one of the boxes to indicate the computations being...

If computations are not being attached, go into page 2 of the CT600 return and choose a relevant reason in box…

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IRIS Payroll Basics

IRIS Payroll Basics Support Information

For IRIS Payroll Basics use the following support options: Download Latest Version (v1.36.161, August '21 Release) - Click Here  Support…

kba-03776

PCSR - Error code 502 Authorisation failure

1.  Error 502 when eFiling or doing a Detailed Data check via the original Companies House Data Check indicates a…

kba-03775

PCSR - Unable to upload eformations to London Law via FTP

The October 2019 release introduced new functionality to upload formations to London Law via FTP to replace the previous email method. …

kba-03774

PTP CT - Figures not apportioning for Income from a property business in box 190 on an extended accounting period

There was an issue where the figures showing in the backing schedule at box 190 were being dictated by the…

kba-03773

PCSR - Connectivity issues trouble shooting guide

Companies House Data Check: Uses Port 80 a. Retrieves a transaction ID from: https://efch.ngiris.com/counter/CHdatacheckCounter.pl b. Does a HTTP POST to:…

iris-communications-tab-crashing-for-one-client

IRIS Communications Tab Crashing for One Client

When going into the client browser and viewing a client selecting the communications tab freezes IRIS and an error appears…

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IRIS PAYE-Master, Earnie, IRIS Earnie IQ, IRIS GP Payroll, IRIS Bureau Payroll, IRIS Payroll Business

Overview of changes for 2021/22 tax year

Click here for a printable version of this information Please see www.iris.co.uk/PAYElegislation for fact cards and pension details. Off Payroll…

report-to-show-all-client-email-addresses

Report to Show all Client Email Addresses

To access this report you will first need to go to the client browser screen as shown below and select…

why-do-i-get-a-brought-forward-entry-on-statements

Why Do I Get a Brought Forward Entry on Statements?

A statement is a document sent to a client to display the debt amount due. For example, to list invoices…