Knowledge Base Articles

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Knowledge Base

2946 articles

11870

Earnie

Correcting Employee PAYE totals for a previous tax year

EYU No Longer Required to update 18/19 PAYE Values after 19th April 2019 For amendments to data for 2018/2019 tax…

11869

IRIS Bureau Payroll, IRIS Payroll Business

Correcting Employee PAYE totals for a previous tax year

If you are correcting PAYE totals for an employee in tax year 2017/18 or earlier, you must still use an…

12233

IRIS PAYE-Master, Earnie, IRIS Payroll Business, IRIS Earnie IQ, IRIS GP Payroll, IRIS Bureau Payroll

[DEMINIMISSTATEAID] must be present if [EMPLOYEMENTALLOWANCEINDICATOR] equals 'yes'

This error occurs because your company data has an invalid combination of De minimis state aid and Employment allowance. Most…

docs-186-docs-email-notifications

DOCS-186: How to configure IRIS Docs Email Notifications

We have identified an issue with IRIS DOCS 6.16 where email notifications are sent excessively.The IRIS Docs 6.16 installation has…

ias-2026-system-logins-blank

IRIS Accountancy Suite

IAS-2026: System Logins Appear Blank Since Upgrading to IRIS Accountancy Suite 20.2

We have identified an issue where members of staff who are signed into System Maintenance only appear once with no…

unable-to-save-docauthor-settings-after-upgrading-to-iris-docs-6-16

Unable to Save DocAuthor Settings After Upgrading to IRIS Docs 6.16

There is currently a known defect which has arisen from the upgrade to IRIS Docs 6.16. When entering the System…

os-102

OS-102 Slowness logging into OpenSpace

We have had reports from a subset of our customers that OpenSpace is slow when trying to login. On the…

11922

IRIS Payroll Business, IRIS Bureau Payroll

Processing Redundancy Pay

Redundancy payments under £30,000 are normally tax and NI free. From the 2020/21 tax year any amounts above this figure…

ias-89618-failed-to-delete-an-e-checklist

IRIS Personal Tax, IRIS OpenSpace, IRIS Accountancy Suite

IAS-89618 : "Failed to delete e-checklist. Object reference not set to an instance of an object"

This issue has been investigated by the Development Team and has been confirmed as a DEFECT in IRIS Openspace. Currently…

12158

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

HMRC URL for RTI & CIS Submissions

The address used for RTI and CIS submissions is: https://transaction-engine.tax.service.gov.uk Specifically, in IRIS software we communicate to the addresses: https://transaction-engine.tax.service.gov.uk/poll https://transaction-engine.tax.service.gov.uk/submission…