Knowledge Base Articles

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2967 articles

error-code-9999-error-type-fatal-error-message-unaudited-small-full-accounts-averagenumberofemoloyeesduringperiod-element-must-be-provided-for-the-current-accounting-period

Error code - 9999 Error type fatal Error message: Unaudited small full accounts - Averagenumberofemployeesduringperiod-element must be provided for the current accounting period

Users may encounter the following error message when submitting ABR accounts to Companies House. Following a recent update, starting today…

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Xero Import Authentication’ screen unresponsive when linking client from Xero to IRIS Accounts Production

When attempting to link your Xero client into IRIS Accounts Production, users may encounter the Xero import authentication screen as…

kba-03753

PTP TPO - No option to print invoices to Word on new machine

TPO searches the registry to find out which versions of Word are installed on the machine but only searches as…

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IRIS Bureau Payroll, IRIS Payroll Business

How to delete a company

If you have companies on your payroll system you no longer use you can delete these to free up licences…

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IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, Earnie, IRIS Earnie IQ

Submission error 3001 sending RTI returns

This is a generic message generated by HMRC indicating ONLY that the submission has been rejected. These types of errors…

partnership-residential-finance-costs-not-being-transferred-from-business-tax-to-personal-tax

IRIS Business Tax – AiB, IRIS Personal Tax

Partnership Residential Finance Costs Not Being Transferred From Business Tax to Personal Tax

This issue has been investigated by the Development Team and has been confirmed as a DEFECT in IRIS. Unfortunately, there…

os-103-inclusion-of-accountants-on-e-signature-requests

OS - 103 Inclusion of Accountants on E-Signature Requests

OpenSpace already allows Accountants to trigger e-Signature requests to their Customers. This feature's scope: allow Accountants / Staff Users to participate…

multiple-data-screens-for-going-concern

Multiple Data Screens for Going Concern

When producing Pension accounts for accounting periods starting before 15/12/2019 in IRIS Accounts Production, you may encounter duplicate Going Concern…

how-to-install-the-iris-open-space-connector-for-iris-docs

How to Install the IRIS Open Space Connector for IRIS Docs

To get allow IRIS Docs to upload/download files from OpenSpace, the IRIS OpenSpace Connector must be installed. Download the OpenSpace…

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IRIS GP Payroll

Setting up attachment of earnings (AEO) for an employee

In the employee details, click on "Pay Details" From here click on "Attachment Orders" Click the "Add" button: From the…