Knowledge Base Articles

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Knowledge Base

2946 articles

12231

IRIS Payroll Business, IRIS Bureau Payroll

Outlook not detected when emailing client reports

This will occur if you are attempting to use Outlook 365. At this time IRIS Bureau Payroll & IRIS Payroll…

1912

IRIS PAYE-Master

Error message entering dates ... "Date cannot be in the future"

This can occur because of two reasons. You have not set the Pay Calendar within the program. To do this…

11370

IRIS PAYE-Master

How to process redundancy pay

Changes from 2020/21 Tax Year Redundancy payments under £30,000 are normally tax and NI free. Any amounts above this figure…

how-to-bulk-delete-clients-in-iris

IRIS Accountancy- How to Bulk Delete Clients In IRIS

Warning: If you delete a client, it will affect any links in other tax programs where clients are not deleted…

12215

IRIS PAYE-Master, Earnie, IRIS Payroll Business, IRIS Earnie IQ, IRIS Bureau Payroll, IRIS GP Payroll

Coronavirus: Changes to Sick pay as a result of Covid-19

Contents What does this mean?How do I handle this in my payroll software?Recovery of Covid-19 related SSP What does this…

116189

IRIS OpenSpace - User Interface Refresh

As part of our release on the 29th of July, we refreshed the user interface to include more views to…

open-space-scaling-issue-for-e-signature-approvals

Open Space Scaling Issue For E-signature Approvals

When a user is using IRIS Open space on a RDS connection (remote desktop connection) and if the local machine…

iris-elements-client-details-not-updating

IRIS Elements- Client Details Not Updating

Open up ‘Task Manager’ on the server/computer that IRIS is installed onGo to the ‘Services’ tabScroll down and select ‘IRIS.Scheduler.Server’ Click…

what-is-unabsorbed-time-and-how-can-it-be-removed

What is Unabsorbed Time and how can it be removed?

What is Unabsorbed Time? An unabsorbed balance is negative WIP balance created when a credit posting exceeds the current WIP…

11058

IRIS Payroll Professional, Earnie

What to do when an employee dies

HMRC have not included a "date of death" field or "deceased indicator" on the FPS.  You should make the deceased…