Knowledge Base Articles

We don't just deliver on our promise to create powerful management products, we ensure you're equipped with the knowledge needed to tackle every business challenge.

Knowledge Base

2970 articles

how-to-bulk-delete-clients-in-iris

IRIS Accountancy- How to Bulk Delete Clients In IRIS

Warning: If you delete a client, it will affect any links in other tax programs where clients are not deleted…

12215

IRIS PAYE-Master, Earnie, IRIS Payroll Business, IRIS Earnie IQ, IRIS Bureau Payroll, IRIS GP Payroll

Coronavirus: Changes to Sick pay as a result of Covid-19

Contents What does this mean?How do I handle this in my payroll software?Recovery of Covid-19 related SSP What does this…

116189

IRIS OpenSpace - User Interface Refresh

As part of our release on the 29th of July, we refreshed the user interface to include more views to…

open-space-scaling-issue-for-e-signature-approvals

Open Space Scaling Issue For E-signature Approvals

When a user is using IRIS Open space on a RDS connection (remote desktop connection) and if the local machine…

iris-elements-client-details-not-updating

IRIS Elements- Client Details Not Updating

Open up ‘Task Manager’ on the server/computer that IRIS is installed onGo to the ‘Services’ tabScroll down and select ‘IRIS.Scheduler.Server’ Click…

what-is-unabsorbed-time-and-how-can-it-be-removed

What is Unabsorbed Time and how can it be removed?

What is Unabsorbed Time? An unabsorbed balance is negative WIP balance created when a credit posting exceeds the current WIP…

11058

IRIS Payroll Professional, Earnie

What to do when an employee dies

HMRC have not included a "date of death" field or "deceased indicator" on the FPS.  You should make the deceased…

11601

IRIS Payroll Professional, Earnie

What is an EPS - RTI FAQs

The EPS is used to report the following to the HMRC: • Recovery / Compensation amounts for statutory payment (SMP,…

12102

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

How do I calculate contributions? AE FAQs

The pension contribution is calculated as a percentage of earnings between the qualifying earnings lower threshold and the qualifying earnings…

11596

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

How Directors National Insurance is calculated

When you activate an employee within payroll as a director you change the basis for their NI calculations. Directors get…