Knowledge Base Articles

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2967 articles

what-is-the-difference-between-non-accountable-and-non-chargeable-time

What is the difference between Non Accountable and Non Chargeable Time?

What is Non Chargeable Time? Non Chargeable time (Accountable Time) is factored into staff performance analysis, this means that is…

incorrect-password-please-check-your-internet-connection-error-message-when-linking-kashflow-to-iris-accounts-production

Incorrect password/please check your internet connection error message when linking Kashflow to IRIS Accounts Production

We are aware of an issue with the Kashflow IRIS Accounts Production integration where users may encounter the following error…

timesheet-clock-missing-since-20-1-5-release

Timesheet Clock Missing Since 20.1.5 Release

This is currently a known defect since the 20.1.5 release. It will be fixed in the IRIS Version 20.3.0 however…

why-does-the-company-information-page-not-show-the-registered-number-for-jersey-accounts

Why does the Company Information page not show the registered number for Jersey Accounts?

The registered number will only show on the Company Information page for accounts with England, Wales And Scotland legislation. This…

ias-10070

IRIS Docs

IAS-10070 - IRIS Docs Email Assistant Add-in Not Showing in Microsoft Outlook

In Outlook click on FILE – OPTIONS – Add-ins - You should a screen like the below. The first section…

7294

IRIS GP Payroll

Transferring IRIS GP Payroll to a new P.C.

Transferring GP Payroll to a new PC On the new PC install the latest version of GP Payroll as a…

8325

IRIS Payroll Business

No entitlement to SSP when recording sick period in employee diary

There are various reasons this might occur: Payroll needs 8 weeks' previous gross pay to average and check the employee…

error-code-3001-8387

IRIS Personal Tax

Error Code 3001 8387

This issue is a DEFECT in the software and should be fixed in Version 20.2.0, which is due to be…

personal-tax-figures-are-not-showing-in-data-mining

Personal Tax- Figures are Not Showing In Data Mining

In order for Tax figures to show within Data Mining they must be finalised within Personal Tax. In order to…

prepayments-and-accrued-income-on-balance-sheet

IRIS Accounts Production, IRIS Accounts Production

Prepayments and accrued income on balance sheet

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