Knowledge Base Articles

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2967 articles

staff-member-has-forgotten-their-password-for-iris

Staff Member has forgotten their password for IRIS

Login to IRIS as the MASTER User | or a user that has super user permissions | to check this…

what-are-the-account-codes-for-ifrs16-leases-statement-of-profit-or-loss

What are the account codes for IFRS16- Leases- Statement of Profit or Loss?

Regarding Operating lease, we have introduced new IFRS16 account codes. Below is a list of each new account code introduced to its respective group: Group…

how-do-i-adopt-ifrs-16-for-ias-and-frs-101-clients

How do I adopt IFRS 16 for IAS and FRS 101 clients?

The effective date for IFRS 16 is for periods starting on/after 01/01/2019 with early adoption only permitted if the entity…

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IRIS Payroll Professional, Earnie

Processing Redundancy pay

Redundancy payments under £30,000 are normally tax and NI free. From the 2020/21 tax year any amounts above this figure…

kba-03715

PTP TP - 1001 rejection

This message usually appears if there was some kind of system outage or glitch when collecting responses or, if it…

timesheets-starting-on-the-wrong-day

Timesheet's starting on the wrong day

To change this you will need to create a timesheet to cover the day you have and end it on…

customers-are-receiving-e-mails-as-winmail-dat-files

Customers are receiving E-Mails as 'Winmail.dat' files

The Reason for this is due to the nature of how IRIS sends emails as plain text, and recipients who…

posting-cannot-be-made-as-there-will-be-too-many-interim-invoices-pending

Posting cannot be made as there will be too many interim invoices pending

Posting cannot be made as there will be too many interim invoices pending This means that there is a client…

error-when-e-mailing-from-communications-550-5-7-1-unable-to-relay

Error when e-mailing from communications - 550 5.7.1 Unable to relay

The message that appears is an error response from your SMTP, and not IRIS initiated. Unable to relay IRIS support…

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IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie

AE Config Tool - Step 9 - Configure your Postponement Period

There are two options for applying a postponement period, from staging/duty start date and from the point an employee becomes…